Comments on: Self-destructive Telemarketing http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/ Hey me! Talk to me! Fri, 06 Nov 2009 02:03:22 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Curry http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/comment-page-1/#comment-1019 Curry Fri, 21 Sep 2007 09:49:28 +0000 http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/#comment-1019 While I have not gone as far as a friend has to never deal with any of the companies related to the Li’s family ….. ^_^ While I have not gone as far as a friend has to never deal with any of the companies related to the Li’s family …..

^_^

]]> By: Centralized No-Call Telelphone Number List http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/comment-page-1/#comment-1017 Centralized No-Call Telelphone Number List Wed, 19 Sep 2007 23:08:42 +0000 http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/#comment-1017 [...] the ordeal James went thru recently and the business news I read in the paper about one of the local telecom companies setting [...] [...] the ordeal James went thru recently and the business news I read in the paper about one of the local telecom companies setting [...]

]]> By: James http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/comment-page-1/#comment-1016 James Wed, 19 Sep 2007 03:09:38 +0000 http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/#comment-1016 Update : OFTA called yesterday afternoon to clarify matters. I explained to them exactly the same as I wrote here that this case isn't anything special and that the said company should accept such immediate verbal requests on demand. I also explained to them that it is not my intention to single out the said company but it is just that the company has been calling so often repeatedly ever after so many requests that they have stood themselves out like a sore thumb. The nice lady at the OFTA explained that currently, there is something about something about the recently implemented law only takes care of recorded calls rather than live calls so they cannot force the company to (blablablabla...). I wasn't interested in what she has to say beyond this point. I think she meant that the OFTA cannot force companies to implement any specific mean to accept such complaints in respect to live calls so long as the company already has a mean for doing so. However, she agreed that verbal or written, once I have made it clear to the company that I do not wish to receive their calls then they should stop calling. She then said that since I do not require the company to call me to let me know the status, the OFTA would call the company and tell them as per a complaint that my list of numbers are not to be called by them any longer, and that there will be no more correspondence from the OFTA to me after that either. I understand that at this point the company would need to know which numbers they shouldn't be calling. I have no problem with letting them know that. This isn't about disclosing my info which the company don't already have on their records. But if it were to be turned into some other type of chain calling then forget it. I just don't want to blow this up into some big deal special case when it is just such a simple request the company should simply accept and comply without any complications or delay. IMO OFTA handled this case quite swiftly. Good job. Update :

OFTA called yesterday afternoon to clarify matters. I explained to them exactly the same as I wrote here that this case isn’t anything special and that the said company should accept such immediate verbal requests on demand. I also explained to them that it is not my intention to single out the said company but it is just that the company has been calling so often repeatedly ever after so many requests that they have stood themselves out like a sore thumb.

The nice lady at the OFTA explained that currently, there is something about something about the recently implemented law only takes care of recorded calls rather than live calls so they cannot force the company to (blablablabla…). I wasn’t interested in what she has to say beyond this point. I think she meant that the OFTA cannot force companies to implement any specific mean to accept such complaints in respect to live calls so long as the company already has a mean for doing so. However, she agreed that verbal or written, once I have made it clear to the company that I do not wish to receive their calls then they should stop calling. She then said that since I do not require the company to call me to let me know the status, the OFTA would call the company and tell them as per a complaint that my list of numbers are not to be called by them any longer, and that there will be no more correspondence from the OFTA to me after that either.

I understand that at this point the company would need to know which numbers they shouldn’t be calling. I have no problem with letting them know that. This isn’t about disclosing my info which the company don’t already have on their records. But if it were to be turned into some other type of chain calling then forget it. I just don’t want to blow this up into some big deal special case when it is just such a simple request the company should simply accept and comply without any complications or delay.

IMO OFTA handled this case quite swiftly. Good job.

]]> By: tin_the_fatty http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/comment-page-1/#comment-1015 tin_the_fatty Tue, 18 Sep 2007 06:22:31 +0000 http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/#comment-1015 Since you didn't go along w/ the OFTA we would never know, but I suppose if the OFTA tells HGC to contact you to get you off their contact list this is a clear mesg to HGC that you are *really* annoyed rather than the opportunistic whiner. Since you didn’t go along w/ the OFTA we would never know, but I suppose if the OFTA tells HGC to contact you to get you off their contact list this is a clear mesg to HGC that you are *really* annoyed rather than the opportunistic whiner.

]]> By: James http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/comment-page-1/#comment-1014 James Mon, 17 Sep 2007 16:33:37 +0000 http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/#comment-1014 Didn't give them much but name and phone number at least, I suppose, since the OFTA letter said they would just ask the company to call me and have us deal with it alone. Which is the dumbest thing the OFTA could do.... Had the company cared enough to listen in the first place, I wouldn't have to file the formal complaint. I mean, how stupid would people get anyway? Pay attention, OFTA! The whole point was, I don't want the company calling me! Ever! Yahear?! Didn’t give them much but name and phone number at least, I suppose, since the OFTA letter said they would just ask the company to call me and have us deal with it alone. Which is the dumbest thing the OFTA could do…. Had the company cared enough to listen in the first place, I wouldn’t have to file the formal complaint. I mean, how stupid would people get anyway? Pay attention, OFTA! The whole point was, I don’t want the company calling me! Ever! Yahear?!

]]> By: tin_the_fatty http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/comment-page-1/#comment-1013 tin_the_fatty Mon, 17 Sep 2007 08:49:53 +0000 http://wp.sedulousmind.net/2007/09/17/self-destructive-telemarketing/#comment-1013 Recently approached by 3 via my mobile number, I told them I was right at the beginning of a long contract, and everybody in my household were also on long-ish contracts. Now that calling me would be a complete waste of time I suspect that I won't hear from them for quite some time. Maybe next time you could try telling them that you are right at the beginning of a 24 months long contract (if this is morally acceptable to you). They won't take your name off their list but at least you should get some peace and quiet. What personal info apart from the phone number does OFTA wanted to disclose? Recently approached by 3 via my mobile number, I told them I was right at the beginning of a long contract, and everybody in my household were also on long-ish contracts. Now that calling me would be a complete waste of time I suspect that I won’t hear from them for quite some time.

Maybe next time you could try telling them that you are right at the beginning of a 24 months long contract (if this is morally acceptable to you). They won’t take your name off their list but at least you should get some peace and quiet.

What personal info apart from the phone number does OFTA wanted to disclose?

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